Winter Cancellation Policy

Payment Policy and Cancellation Policy

Winter 24/25

All participants will be required to sign a waiver releasing Wells Gray Adventures from any liability. Trip organizers must sign a rental agreement with Wells Gray Adventures (WGA) and will be responsible for ensuring that all information is passed to group members including waivers.

Confirmation of Booking
MAY 2024		50% of the minimum cabin fee for 8 people, without
transportation or guiding, or $464 per night is due now.
12 Weeks
Prior to
Departure		Full payment for the minimum cabin fee for 8 people
without transportation or guiding plus tax is due now.
2 Weeks Prior
to Departure		Any guests over the 8 person minimum fee and
transportation fees to be paid now. NOTE: Any fees paid
for extra people will not be refunded for a last-minute
cancellation.
2 Weeks Prior to CAny fees paid to Wells Gray Adventures (with the exception of
transportation fees) are non-refundable unless the space can be resold. If
the space is resold, WGA can choose to refund you minus a 15%
administration fee. Any refunds are fully at the discretion of Wells Gray
Adventures.

ALL PAYMENTS MADE TO WELLS GRAY ADVENTURES ARE NON REFUNDABLE

Government Mandated Closures

If there are government-mandated closures in place from two weeks prior to your departure to the date of your departure that prevent your coming to Wells Gray, the amount paid will be rolled over to next season minus the non-refundable cancellation fee. We know this is a bummer.  We chose a fee that we thought was small enough that it would not be a big burden, about $100.00 per person, but would help defray some of the costs we occur administering the bookings, the payments and the huts. We hope you understand.  

Helicopter Payment Policies

In the event that helicopter flights are unable to proceed due to adverse weather conditions, Wells Gray Adventures is not responsible for any associated costs incurred by participants, including but not limited to accommodation expenses. While we will make reasonable efforts to reschedule or provide alternative transportation when feasible, circumstances beyond our control may limit our ability to do so. Participants are encouraged to obtain travel insurance covering unforeseen circumstances to mitigate any potential financial impact. If a flight is cancelled due to adverse weather conditions, participants will be eligible for a refund on the flight. Charges will only apply for the flights that are successfully completed.


More Winter Information